Getting started

Signing in to the Customer Portal is passwordless, you receive a one-time link by email and click it.

Step 1: Go to portal.tixity.com

Open portal.tixity.com in any modern browser. You’ll see a sign-in screen asking for your work email.

Type your work email address (the one on your company’s domain) and click Send sign-in link.

Tip: If you’re not sure your email is recognized, ask your account manager, your domain has to be on file before any address there can sign in.

A message from noreply@tixity.com will arrive within a few seconds. Click the Sign in button inside the email.

Warning: The link is single-use and expires after 15 minutes. If it’s expired, just request a new one from the sign-in screen.

Clicking the link signs you in and opens your roadmap. You’ll stay signed in for 30 days before needing another link.

No email arrived? Check spam. If still nothing, ask your account manager to confirm your domain is on file.
Link says “expired” or “already used”? Request a new one. Each link is good for one click.

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