Point of sale

POS mode lets you allocate sections and seats to specific sales channels. This controls which seats are available on which platform - online, box office, or kiosk.

Shortcut: press 5 to switch to POS mode.

pos mode

How POS allocation works

Each section or GA zone can be assigned to one or more point-of-sale channels. This determines where tickets for those seats can be purchased.

Assigning POS channels

  1. Switch to POS mode (shortcut: 5)
  2. Select a section or seats
  3. The right panel shows available POS channels
  4. Assign the selected seats to a channel

Use cases

scenarioconfiguration
Online-only presaleAssign front sections to the web channel only
Box office holdsReserve specific sections for walk-up sales
VIP allocationAssign premium sections to a dedicated VIP channel
Kiosk self-serviceAssign sections to the kiosk channel

GA zones and POS

For general admission zones, POS allocation also lets you set capacity per channel - how many of the zone’s total capacity is available on each sales platform.

Tips

Tip: POS allocation is often configured after categories are set. The typical workflow is: draw → label → categorize → allocate POS → block/hold → save.